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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 2024

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Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support.

Personal Information

  • Name, email address, and phone number
  • Driver's license information and age verification
  • Payment information and billing address
  • Rental preferences and history

Automatically Collected Information

  • Device information and IP address
  • Usage data and website interactions
  • Location data (with your permission)
  • Cookies and similar tracking technologies

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How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.

  • Process and fulfill your car rental reservations
  • Verify your identity and eligibility to rent vehicles
  • Process payments and prevent fraud
  • Send you confirmations, updates, and customer support
  • Improve our services and develop new features
  • Comply with legal obligations and enforce our terms

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Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for transaction processing
  • Insurance companies for coverage purposes
  • Law enforcement when required by law
  • Business partners for joint services (with your consent)

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Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure servers and regular security audits
  • Access controls and employee training
  • Regular backup and disaster recovery procedures
  • Compliance with industry security standards

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Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, update, or delete your data.

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability
  • Object to certain processing activities

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Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

Types of cookies we use:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for personalized advertising

You can control cookie settings through your browser preferences or our cookie consent manager.